In this guide, you will learn how to set up your (new Webnode interface) email for Microsoft Outlook. The settings in this guide are also valid for most other email clients and can be used for older versions of Outlook.
Before setting up your email client, you need to create email inboxes in the Webnode system.
IMPORTANT: If you are using the previous Webnode web interface, you can connect your email inbox to Outlook by following the guide Adding Your Webnode Email Address to Microsoft Outlook 2016.
1. Open Microsoft Outlook and select the File tab from the top menu.
2. Click Add Account.
3. Enter your email address, check Let me set up my account manually, and click Connect.
4. Select POP or IMAP. The difference between POP and IMAP is explained at the end of this guide.
5. Enter the password for your email inbox and click Connect.
If you select POP, a window may appear, and you should click Cancel.
6. After a short loading time, a message Something went wrong will appear. Click Change Account Settings.
7. In this window, enter the following details and click Next.
IMAP Settings
Incoming Mail
Server: imap.mail.webnode.com
Port: 993
Encryption method: SSL/TLS
The option Require logon using Secure Password Authentication (SPA) should remain unchecked.
Outgoing Mail
Server: smtp.mail.webnode.com
Port: 465
Encryption method: SSL/TLS
The option Require logon using Secure Password Authentication (SPA) should remain unchecked.
POP Settings
Incoming Mail
Server: imap.mail.webnode.com
Port: 995
Encryption method: SSL/TLS
The option Require logon using Secure Password Authentication (SPA) should remain unchecked.
Outgoing Mail
Server: smtp.mail.webnode.com
Port: 465
Encryption method: SSL/TLS
The option Require logon using Secure Password Authentication (SPA) should remain unchecked.
8. The password should already be filled in this window. Click Connect.
9. Your account is now added to Outlook. Click Done.
Emails and folders will now start loading. If there are a large number of emails, this process may take some time. Wait a few minutes or try restarting Outlook.
At this point, your Webnode email inbox should be correctly set up and linked to your email client.
You can also log into your email inbox through the Webnode portal.
Final Tips
1. What is the difference between a POP and IMAP account?
Both are incoming mail protocols that determine how an email client handles incoming messages stored on the mail server.
POP (POP3) downloads emails to your device. This means they are deleted from the server and cannot be accessed from another computer or email client. However, a benefit of POP is that emails remain available on your computer even without an internet connection. POP is suitable if you have a weak internet connection or always access email from the same device.
IMAP shows messages on the mail server in real time. Changes made on one device are reflected on all other devices and in the webmail interface. For example, if you delete an email on your mobile phone, it will also be deleted on your other devices and in webmail. Sent emails are also visible across all devices. Keep in mind that IMAP requires a constant internet connection.
If you travel frequently, use mobile internet, or access email from multiple devices, IMAP is the better option.
2. Having trouble setting up your email client?
Our support team is happy to help you with the setup. Just let us know which email address you want to configure and which email client you are using. Please submit your request via the contact form in your Webnode account administration.
To speed up the resolution of your request, please include screenshots showing your email client settings (especially mail servers and ports). If you receive an error message, include a screenshot of the error as well.
